Security Awareness Training

Name: SuperStack IT
Price range: $$

Practical security training that changes staff behaviour and reduces the risk of phishing, social engineering, and human error.

Team attending a professional training workshop

Your staff are your first line of defence and your biggest vulnerability. Security awareness training gives your team the knowledge and habits they need to recognise and respond to threats like phishing emails, social engineering calls, and suspicious requests. Our training programs are engaging, practical, and tailored to the threats your industry actually faces.

We go beyond annual compliance tick-boxes. Our program includes regular phishing simulations, short monthly training modules, and role-specific content that keeps security front of mind throughout the year.

Our training platform delivers bite-sized modules that take five to ten minutes to complete, covering topics like phishing recognition, password hygiene, safe browsing, physical security, and data handling. Each module includes interactive scenarios and a short quiz to reinforce learning.

Phishing simulations are a core part of our program. We send realistic test phishing emails to your staff and track who clicks, who reports, and who enters credentials. Results are used to target additional training where it is needed most, not to punish employees. Over time, click rates drop significantly and reporting rates increase.

We provide management reporting that shows training completion rates, phishing simulation results, and risk trends across your organisation. This data helps you demonstrate due diligence to auditors, insurers, and regulators, and it gives you a clear picture of your human security posture.

How often should staff complete security training?

We recommend monthly micro-training modules of five to ten minutes each, combined with quarterly phishing simulations. This keeps security awareness fresh without creating training fatigue. Annual-only training has been shown to have minimal long-term impact on behaviour.

Can training be customised for our industry?

Yes. We tailor training content to the specific threats facing your industry. Accounting firms receive content focused on ATO impersonation and invoice fraud. Healthcare organisations get training on patient data protection. And all businesses receive general modules covering the most common attack vectors.

What happens when an employee fails a phishing simulation?

They receive immediate, constructive feedback explaining what they missed and how to recognise similar threats in the future. There is no public shaming or disciplinary action. The goal is education, not punishment. Repeat offenders receive additional targeted training.